As a leader in training, I'm passionate about producing high-quality, effective learning solutions that improve a company's bottom line. Here are just a few examples.

I received an award for one of my innovative solutions for American Express. This revolutionized training in the American Express Learning Network (AELN) of more than 60,000 employees. As a result, Customer Service Representatives (CSRs) are better skilled in resolving customer concerns. This increased overall CSAT scores and resulted in American Express winning consecutive J.D. Power Awards for Customer Satisfaction.

I streamlined the training of Technical Consultants at Domo, Inc. This solution reduced onboarding time from eight (8) weeks down to just five (5) days. This saved the company an average of $10,000 per employee in training costs and lost productivity.

I developed training that resulted in a 100% retention rate for customers who were about to end their contracts with a SaaS company. This solution helped companies not only adopt the SaaS product but also renew and upgrade their contracts.

I co-authored a blended-learning AP Spanish course that is used by more than 10,000 high school students a year and by more than 130,000 students since 2002. This solution has helped them pass the Spanish AP Exam with the highest success rate of any language preparation course on the market. It also generates over $7,000,000 of revenue a year and over $90,000,000 since 2002 for Apex Learning.

In my experience working with a wide variety of organizations in many different domains and verticals, I've realized that there is a great need for effective, efficient, and economical training. These creative and customized solutions need to be accessible on demand. They must also bring results, such as actually reducing training times and costs, improving customer satisfaction, promoting product adoption and contract renewal, and increasing revenue and market share.

I have the experience and the successful track record to create such solutions in any language for any organization of any size. You're my next success story!